At Brahmanandam Hospital, Sonari, we believe that compassionate service and ethical healthcare are the foundation of good medical practice. Our mission is to provide every patient with the best possible treatment, attention, and care at every stage of their medical journey.

We strive to ensure a smooth and comfortable experience for patients and their families. This guide provides important information about hospital procedures, services, and facilities to help you understand how we operate and how we can serve you better.

Registration

To receive any medical consultation or treatment at Brahmanandam Hospital, patients must first complete registration at the Reception Desk located on the ground floor.

Registration is required for both OPD consultations and hospital admissions.

Reception services are available 24 hours a day, ensuring assistance at any time.

Patients are requested to carry their registration document during every visit for smooth processing and medical record management.

Admission Procedure

If a doctor recommends hospital admission for treatment, the required formalities must be completed at the Admission Counter.

Admissions may also be done through the Emergency Department in urgent situations. In such cases, the emergency medical officer may advise immediate admission.

During admission, patients or their attendants may be asked basic medical and personal details to ensure proper treatment and documentation.

The treating doctor will inform you about the expected duration of hospitalization, and an advance deposit may be required at the time of admission.

The entire admission process usually takes approximately 30 minutes.

Corporate & Insurance Patients

Patients covered under corporate or insurance plans should provide:

• Authorization letter from the company or insurance provider
• Valid identity and insurance documents
• Any necessary approvals from the Third Party Administrator (TPA)

Treatment will be provided according to the coverage approved by the insurance or corporate organization.

For assistance regarding insurance and corporate billing, patients may contact the hospital billing or insurance desk.

Types of Accommodation

Brahmanandam Hospital offers different types of patient rooms and beds to suit varying medical needs and preferences.

Available accommodation may include:

• General Ward
• Semi-Private Room
• Private Room
• ICU / Critical Care Units
• Deluxe Rooms

Rooms are allotted based on availability and medical requirements.

Requests for room change may be made at the Admission Desk, and will be accommodated whenever possible.

Billing and Payment

During hospitalization, patients are advised to maintain regular payment updates with the Billing Department to avoid inconvenience at the time of discharge.

At the time of discharge, the final bill will include charges for:

• Hospital stay
• Medicines and consumables
• Diagnostic tests
• Medical procedures
• Doctor consultation fees

Payment must be completed before discharge clearance is issued.

Accepted Payment Methods

The hospital accepts the following payment modes:

• Cash
• Debit Cards
• Credit Cards
• Online Payment / Bank Transfer
• Demand Draft (in favor of Brahmanandam Hospital)

Patients are requested to verify all documents and bills carefully before leaving the billing counter.

Medical Treatment

Your treatment during hospitalization will be supervised by your consultant doctor, supported by a team of experienced medical professionals.

Doctors may recommend:

• Laboratory tests
• Radiology and diagnostic procedures
• Medications
• Special treatments or procedures
• Prescribed diet and recovery plan

If you are already taking any medications before admission, please inform the doctor or nursing staff immediately.

Our Medical Team

Patients at Brahmanandam Hospital are cared for by a dedicated team including:

• Specialist Doctors and Consultants
• Resident Medical Officers
• Experienced Nursing Staff
• Laboratory and Diagnostic Professionals
• Support Staff

Our nurses ensure timely administration of medicines and proper monitoring of patient health. Patients may use the call button to request assistance whenever needed.

Patient Consent

Certain medical procedures, surgeries, or treatments may require written consent from the patient or authorized family member.

Consent forms will be provided by the nursing staff whenever necessary.

Housekeeping and Cleanliness

Maintaining a clean and hygienic environment is a priority at Brahmanandam Hospital.

Fresh linen and necessary bedding materials are provided for patients. If any assistance is needed, patients may contact the floor coordinator or nursing staff.

Safety of Valuables

Patients and visitors are advised not to keep large amounts of cash or valuable items inside the hospital premises.

The hospital management cannot take responsibility for personal valuables.

Mobile Phone Use

To maintain a calm and safe healthcare environment, patients and visitors are requested to limit mobile phone usage, especially in critical care areas.

Medicines and Pharmacy

All medicines and medical consumables prescribed during hospitalization are provided through the hospital pharmacy to ensure quality and availability.

No Smoking Policy

Smoking is strictly prohibited inside the hospital premises in accordance with public health regulations.

Waste Management

The hospital follows proper waste management practices to maintain a clean and safe environment. Medical waste is carefully segregated and disposed of according to healthcare safety standards.

Parking Facility

Parking space is available near the hospital premises. Visitors are requested to park vehicles in designated areas to allow smooth movement of ambulances and emergency vehicles.

Our Commitment

At Brahmanandam Hospital, every patient is treated with respect, care, and dedication. Our goal is to ensure safe treatment, quick recovery, and a comfortable experience for every patient and their family.

Your cooperation helps us provide better healthcare services to everyone.